This Acceptable Use Policy ("Policy") defines acceptable and unacceptable uses of the OTONUM platform and services (“Services”). By accessing or using OTONUM, you agree to always comply with this Policy. Violations may result in suspension or termination of your account, and in some cases, legal action.
1. Responsible Use of the Platform
- Applicable laws and regulations in your jurisdiction
- This AUP and our Terms & Conditions
- Any usage limits and rules specific to your plan or region
You are solely responsible for the activity under your account and the data you (or your users) submit.
2. Prohibited Activities
2.1 Abuse the System
- Engage in fraudulent or deceptive behavior, including faking transactions or inflating reward metrics
- Circumvent or exceed plan limits without authorization
- Interfere with or disrupt the integrity or performance of our systems
2.2 Violate Intellectual Property or Privacy
- Infringe on copyrights, trademarks, trade secrets, or publicity/privacy rights
- Upload or distribute content you don’t have rights to share
- Use our platform to collect or share data without proper consent (e.g., customer data or minors without parental permission)
2.3 Distribute Harmful or Unwanted Content
- Upload, distribute, or promote malware, ransomware, spyware, or malicious code
- Send spam, mass unsolicited messages, or phishing emails
- Host or share obscene, defamatory, hateful, or violent content
3. End-Customer Data & Consent
- You must collect that data lawfully and transparently
- You must obtain all necessary consents, especially when processing data of minors
- You must not use OTONUM to market to or track individuals in violation of data protection laws (e.g., GDPR, CCPA)
4. Security and Access Control
- Attempt to gain unauthorized access to other user accounts or systems
- Share login credentials outside of your organization or with unapproved third parties
- Probe, scan, or test the vulnerability of our platform without written consent
5. Use of Mobile App by Customers
- You must ensure that customer-facing campaigns are clear, respectful, and compliant
- You must not use the app to solicit, track, or target minors without verifiable guardian consent
- You may not exploit customer trust to promote third-party content or services through the app unless authorized
6. Enforcement and Violations
- Monitor activity to ensure compliance with this Policy
- Suspend or terminate accounts engaged in or enabling violations
- Report illegal activity to appropriate authorities
We aim to work collaboratively to resolve unintentional issues where possible. If you believe an account is violating this Policy, report it to contact+abuse@otonum.io.
7. Changes to This Policy
We may update this Policy at any time. We will notify you of material changes via your account or registered email. Continued use of the Services after updates constitutes your acceptance of the revised Policy.
8. Contact
If you have questions about this Policy or need clarification on acceptable usage, contact:
Email: contact+legal@otonum.io